Neonchameleon
Legend
Crawford was talking in the videos about 70% or even 90% scores. I would be very surprised if that was 90% 5sNet promoter score is a very common thing. On a scale of 1-5 it typically treats 5 as the only good response, 1-3 as equally bad responses and 4 is ignored.
I’m not saying that’s what they used, or that they used something remotely close to this, but it is a real thing with some polling.