His tale as it related to the OGL aligns with a concern I've been raising - the loss of customers for D&D, especially due to the edition wars, resulting in harm to the community. As people divide away from D&D (whether into other options or just away from buying RPGs) it makes it harder for third parties to support the hobby due to decreased customer pools for each product they sell. The more people that support one dominant system, the more room there is for financially viable third parties in the industry to build on that system.