Well... kinda? I mean, if it did have this huge impact and whatnot, wouldn't we actually see it?
so let’s start with the obvious, how huge does it have to be for you to exist?
If say 2% of customers left D&D over it, how would you be able to tell?
Are you expecting something like 20%? Do you think you even could tell that? Because I very much doubt that. 50% they could not hide, 20% is probably still doable but hard (I am not saying that many did leave…)
You not seeing it doesn’t mean that no one left, WotC is notoriously bad at giving meaningful numbers anyway, and this is one they definitely would want to sweep under the rug, even if they otherwise gave useful numbers.
Things like DDB cancellations aren’t immediate, you still have paid for future months, so those get spread out over time. You will not see a drop in January. Not that they even give you those numbers directly in the first place.
By what metric was it a big deal?
why are the only options ‘big deal’ and ‘no one’?
Since WotC did the opposite of what they intended to do, chances are that many that would have left did not, so the impact is not as big as it could have become, but that still does not mean that there is none whatsoever