What does that mean exactly? Precision in our statements should be avoided?
No.
Do you know the difference between precision and accuracy?
To say that the value of Pi is "about 3" is accurate. But it is imprecise.
To say that the value of Pi is "3.2527037..." is precise, but inaccurate.
False precision can be misleading, and lead us to passing judgements that are inaccurate. Sometimes, admitting and accepting a bit of fuzziness is a better option.
The a la carte purchases thing is a fine example - we
do not know the details around the sales/profit of those products, their product content management process, or D&DB's software development in the product delivery feature areas. Those are the things upon which the decisions should ultimately revolve.
Being largely ignorant of the details, some of us who have experience with software development or business decision processes have spoken to how their general principles apply.
Exceptions should be ignored because we can't account for them all? I don't like letting the perfect become the enemy of the good.
We cannot say with any certainty that an exception applies
in this case, and if one does apply, what it actually is.