This is one of those situations where you should know the rules, understand the rules, and generally use the rules - but use them for best dramatic effect by knowing when to be dogmatic about applying them verbatim and knowing when to not.
For instance, if there is only a single troll, I will sometimes remind the players, for the sake of speed of the game, that they need to apply fire before and after chopping off the head of the troll for good measure. It would be tedious in many cases to do otherwise. But in a dramatic fight, where they have brought one down to 0 and there are two more, its a good time to not remind them and let them down another only to have the first get back up.