Staples refuses to print my PDFs....

[JVisgaitis]

So I had my girlfriend take a couple of PDFs that I bought to Staples and they refused to print them. They said they need a written document from the publisher which states that they can be printed.

Does anyone else have these problems? Can I even get something written from Mongoose and Morrigan Press that says its okay to print the PDFs? Do other publishers not intend for PDFs to be printed? What's the dilleo with this? I think its insane and never had problems with this before.

Anyone else?

 

[bento]

Were these free downloads or purchased pdfs?

If they were purchased you can always print out the receipt. I know for RPGNow and Paizo.com they have a page where all your purchases are listed.

If it was free, then Staples are being nimnulls.
Maybe for free downloads you can print out the link page to show where the file came from?

 

[Silver Moon]

I am actually glad to hear this - nice to know that somebody out there is actually concerned about pirated files instead of just making a buck.

 

[rgard]

Were these free downloads or purchased pdfs?

If they were purchased you can always print out the receipt. I know for RPGNow and Paizo.com they have a page where all your purchases are listed.

If it was free, then Staples are being nimnulls.
Maybe for free downloads you can print out the link page to show where the file came from?

He said he 'bought' them so he sounds legal to me.

Good call on the printing the RPGNow and Paizo pages!

Edit: Also, I think the free ones you get at RPGNow are listed on the page of purchases too.

Thanks,
Rich

 

[JVisgaitis]

Were these free downloads or purchased pdfs?

If they were purchased you can always print out the receipt. I know for RPGNow and Paizo.com they have a page where all your purchases are listed.

If it was free, then Staples are being nimnulls.
Maybe for free downloads you can print out the link page to show where the file came from?

Purchased PDFs. They were based on print products and one of them as the cannot be copied disclaimer. Still stupid though... Looks like my PDF purchases have just gone down. Wonder how well this will bode for Wizards Digital Initiative.

 

[JVisgaitis]

I am actually glad to hear this - nice to know that somebody out there is actually concerned about pirated files instead of just making a buck.

Sorry, but I disagree. If I came in there all the time and said that I wanted 100 copies, I can see their point. I'm a repeat customer that comes in every 3 or 4 months with a single PDF to print and now I can't. Its ridiculous. If I heard about customers that wanted to print our products and couldn't, I'd be annoyed. I mean that's pretty much the point of PDFs, isn't it?

 

[smootrk]

Just go down to the next block and use Office Max (copymax), or Office Depot, or Kinko's. Surely one of those other places will have someone who understands the process. When you find your special contact person, make a note of his/her name so that when the issue comes up again with 'random new employee #x' you have someone who they can check with.

And printing your receipt, along with information on where you bought/downloaded from are very good ideas as well.

 

[JVisgaitis]

Just go down to the next block and use Office Max (copymax), or Office Depot, or Kinko's.

I'd love to. I live in a pretty rural area and Staples is the only thing I got. Closest is Office Max at 25 miles away. I don't even know of a Kinko's closer then Philly...

 

[Mark CMG]

So I had my girlfriend take a couple of PDFs that I bought to Staples (. . .)

Perhaps they do not like to print PDFs for someone who tells them someone else sent them in with someone else's PDFs? Have you been back personally and spoken to someone who you have dealt with before?

 

[JVisgaitis]

Perhaps they do not like to print PDFs for someone who tells them someone else sent them in with someone else's PDFs? Have you been back personally and spoken to someone who you have dealt with before?

That's what I thought, but they said its the new policy. Doesn't matter who you are.