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WotC [Updated!] Hasbro Laying Off 1,100 Employees

Reports of D&D staff losses start to emerge.

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Just announced, Hasbro will be laying off an additional 1,100 employees after laying off 800 earlier this year. Some will be laid off this week, some over the coming months. People affected so far include Mike Mearls, Dan Dillon, Amy Dallen, and others.

CEO Chris Cocks commented that “headwinds we saw through the first nine months of the year have continued into Holiday are likely to persist into 2024”. An email to staff, also published in the Wall Street Journal, said:

While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

I know this news is especially difficult during the holiday season. There is no sugar-coating how hard this is, particularly for the employees directly affected.

The issues appear to largely affect Hasbro’s extensive toy sales business. Various folk working on D&D at WotC have started making statements which indicate that layoffs are happening right now:
  • D&D designer Dan Dillon: “Well. Today was my last day at Wizards. Not sure what's next.”
  • Graphic designer Trystan Falcone: “To everyone at WotC getting cut today & especially my fellow D&D team members: May your talent & passion be recognized and rewarded by the lucky teams that snatch you up. You are irreplaceable. To other studios, we are losing incredible folks. Scoop them ASAP. It’s Hasbro's loss.
  • Dixon Dubow, creator relations: “Words cannot describe. So many talented friends and coworkers, simply gone.”
  • Art director Bree Heiss: “Much to my surprise, it is my last day at Wizards. It was an honor and a joy to work on the games I love with people who have become family. If you know anywhere that is looking for a sassy art director with some mad skills, please let me know.”
  • Senior Development Editor Eytan Bernstein: "Hi folks. I was one of the people laid of during the Hasbro layoff this week. I know of four other people on the D&D team who confirmed they were affected, but I'll leave it to them if they want to post about it. This includes folks on the art, design, editorial, and product management depts., and that's just who I've heard about. I have a giant ball of emotions right now. I haven't figured out my next steps yet. If you know of an opportunity that might be a good fit for me, please let me know. I am open for freelance (or full-time) design, editing, fiction, and inclusivity reviews. If it combines RPGs with education, accessibility, or inclusivity, that's also cool. I freely welcome positive thoughts, hugs, and "you're awesomes!" I don't feel awesome right now."
  • Amy Dallen, DnD Beyond producer/host: "I’m deeply proud of the work I got to do at D&D Beyond and Wizards. Thank you to everyone who played a role in those many good memories. I’m not sure what’s next, but I do hope you’ll continue to support the incredible colleagues who remain, who I’ll miss very much."
  • Larry Frum, senior communicatons manager: "As part of the recent Hasbro headcount reductions, I have been let go from Wizards of the Coast, effective itoday. I cannot tell you how honored it has been to work with the wonderful and talented people at WOTC. Being a part of Wizards was a dream job come true for me when I joined a little over a year ago. It is time to start a "new game" and roll for initiative on my next adventure. Please let me know if you hear of anything where I might be a good fit. Excited by what is next."
  • Mike Mearls--previously senior management on D&D but who has been on the MtG team for a few years now--is also one of the people let go, along with many other people working on the Magic: The Gathering side of WotC: "Yes, I was laid off by WotC. Yes, I am doing fine and excited by what's to come. And yes, I have a pretty amazing circle of friends. I'm going to take a nap then get back to the work of forging the future."
  • David McDarby, game designer on MtG: "Sadly, my position at Wizards of the Coast was eliminated today along with many others due to the Hasbro layoffs. I've absolutely loved working at WotC and making Magic Tabletop/MTGO/MTG Arena the best it can be these past 9 years, and I'm looking for my next opportunity!"
  • Paul Cheon, talent manager: “Unfortunately, I will no longer be working for WotC as I was one of the many that were hit by the Hasbro layoffs. It was an absolute dream to work on the game that I've loved playing for over 20 years. Future is unclear but I may fire up a stream after the New Year!”
  • Rob Sather, D&D Art Manager: “Yesterday was surprisingly my last day of work at Wizards as D&D TRPG Studio's Art Manager. My position was eliminated, nothing to do with performance. Can't even utter a snarky quip or light-hearted anecdote, just feeling gutted.”
  • Other confirmed folks include Chris Lindsay (who created DMs Guild), Liz Schuh (licensing and publishing manager), Natalie Egan, community manager Jesse J Hill, and art director Mike Vaillancourt, Vanessa Cuanan (Associate Systems Administrator), Michael Rexford (Senior Data Scientist), Ellie Lockhart (Analytics Engineer), Jana Hodgins (Technical Producer), Megan Galbraith Donahue (Director of MTG Universes Beyond Creative and Production), Deserae Dawn, (Program Manager), David Hartless (D&D Beyond director), Shay Pierce (senior software engineer).
Chris Cocks’ full email reads as follows:

Team,  

A year ago, we laid out our strategy to focus on building fewer, bigger, better brands and began the process of transforming Hasbro. Since then, we’ve had some important wins, like retooling our supply chain, improving our inventory position, lowering costs, and reinvesting over $200M back into the business while growing share across many of our categories. But the market headwinds we anticipated have proven to be stronger and more persistent than planned. While we’re confident in the future of Hasbro, the current environment demands that we do more, even if these choices are some of the hardest we have to make.

Today we’re announcing additional headcount reductions as part of our previously communicated strategic transformation, affecting approximately 1,100 colleagues globally in addition to the roughly 800 reductions already taken.

Our leadership team came to this difficult decision after much deliberation. We recognize this is heavy news that affects the livelihoods of our friends and colleagues. Our focus is communicating with each of you transparently and supporting you through this period of change. I want to start by addressing why we are doing this now, and what’s next.

Why now?

We entered 2023 expecting a year of change including significant updates to our leadership team, structure, and scope of operations. We anticipated the first three quarters to be challenging, particularly in Toys, where the market is coming off historic, pandemic-driven highs. While we have made some important progress across our organization, the headwinds we saw through the first nine months of the year have continued into Holiday and are likely to persist into 2024.

To position Hasbro for growth, we must first make sure our foundation is solid and profitable. To do that, we need to modernize our organization and get even leaner. While we see workforce reductions as a last resort, given the state of our business, it’s a lever we must pull to keep Hasbro healthy.

What happens next?

While we’re making changes across the entire organization, some functional areas will be affected more than others. Many of those whose roles are affected have been or will be informed in the next 24 hours, although the timings will vary by country, in line with local rules and subject to employee consultations where required. This includes team members who have raised their hands to step down from their roles at the end of the year as part of our Voluntary Early Retirement Program (VRP) in the U.S. We’re immensely grateful to these colleagues for their many years of dedication, and we wish them all the best.

The majority of the notifications will happen over the next six months, with the balance occurring over the next year as we tackle the remaining work on our organizational model. This includes standardizing processes within Finance, HR, IT and Consumer Care as part of our Global Business Enablement project, but it also means doing more work across the entire business to minimize management layers and create a nimbler organization.

What else are we doing?

I know this news is especially difficult during the holiday season. We value each of our team members – they aren’t just employees, they’re friends and colleagues. We decided to communicate now so people have time to plan and process the changes. For those employees affected we are offering comprehensive packages including job placement support to assist in their transition.

We’ve also done what we can to minimize the scale of impact, like launching the VRP and exploring options to reduce our global real estate footprint. On that note, our Providence, Rhode Island office is currently not being used to its full capacity and we’ve decided to exit the space at the end of the lease term in January 2025. Over the next year, we’ll welcome teams from our Providence office to our headquarters down the road in Pawtucket, Rhode Island. It’s an opportunity to reshape how we work and ensure our workspace is vibrant and productive, while reflecting our more flexible in-person cadence since the pandemic.

Looking ahead

As Gina often says, cost-cutting is not a strategy. We know this, and that’s why we’ll continue to grow and invest in several areas in 2024.

As we uncover more cost savings, we’ll invest in new systems, insights and analytics, product development and digital – all while strengthening our leading franchises and ensuring our brands have the essential marketing they need to thrive well into the future.

We’ll also tap into unlocked potential across our business, like our new supply chain efficiency, our direct-to-consumer capabilities, and key partnerships to maximize licensing opportunities, scale entertainment, and free up our own content dollars to drive new brand development.

I know there is no sugar-coating how hard this is, particularly for the employees directly affected. We’re grateful to them for their contributions, and we wish them all the best. In the coming weeks, let’s support each other, and lean in to drive through these necessary changes, so we can return our business to growth and carry out Hasbro’s mission.

Thanks,
Chris
 

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Parmandur

Book-Friend
The splintering of consensus and shared experiences has led to many of the issues in America, IMO.
Well, I think it's becoming clear how historically odd and transitory that experience really was: it wasn't the case thet people had shared expertise that 100 or 1000 years ago, and there was only a brief period in human history where technology facilitated it but hadn't moved past it yet.
 

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Parmandur

Book-Friend
There doesn't seem to be any particular rhyme or reason that I can see with who's getting cut. There are expensive people and cheap people, people in nearly every department, but no department cut completely. I wonder if this was a "cut X% of payroll" sort of cut.
That is the messaging Hasbro sent out: across the board budget cuts. Seems to match what we see so far.

Sucks, but...if it's between "cut 20% of the budget now" and "everyone loses their job as the company crashes and burns"...

I don't envy the decision making process.
 

Well, I think it's becoming clear how historically odd and transitory that experience really was: it wasn't the case thet people had shared expertise that 100 or 1000 years ago, and there was only a brief period in human history where technology facilitated it but hadn't moved past it yet.
Yeah, I concur. We really were lucky to experience it in our childhoods.
 


That is the messaging Hasbro sent out: across the board budget cuts. Seems to match what we see so far.

Sucks, but...if it's between "cut 20% of the budget now" and "everyone loses their job as the company crashes and burns"...

I don't envy the decision making process.
There is absolutely no possibility that the second of those two option is the case. Hasbro wasn't in anywhere near that level of trouble from what we know. So creating imaginary dichotomies in order to "understand" or "defend" Hasbro is actually unhelpful to your real understanding of the situation.

Hasbro's profits were down. The company wasn't in serious trouble. So let's not start making pretend-worlds where it was. It's not good for anyone, and it's not good for truth or honesty.

Further:


If WotC/Hasbro wanna more exciting large amounts of essentially free money from Larian making D&D games, they're probably going about it the wrong way by firing, according to Swen, just about everyone who he and his team worked with at WotC. That's probably not a great plan to just absolutely destroy that relationship and all associated institutional knowledge like you dropped a big fat bomb on it.

But that was Hasbro's choice. Fire the guys who the effectively made then tens of millions. Destroy the relationship with Larian.

You may be about to say "But surely Larian will do another D&D game, because this one was so successful!", and frankly, history does not agree that that will happen. WotC screwed this up before. The reason Dragon Age exists is because WotC were so annoying to work with about licencing D&D, and wanted a cut. If you're getting a very valuable IP, that can be worth it - especially if you're a smaller development studio, as Larian were at the beginning of this process.

Now though? Larian are a billion-dollar enterprise. They have both the talent/expertise and the capital to make their IP, and make it succeed in the way Dragon Age did. That way they can keep everything but the Steam etc. cut - they don't even have a publisher - they are their own publisher. Further, the people who played BG3 are loyal to Larian, not to D&D/WotC.

That's harder work than using an existing IP and less certain. But again, WotC have messed this up before, and it looks like they're actively in the process of messing it up again. If Swen is saying something like that, in public - you know what that means? WotC fired everyone he'd worked with, and they didn't even bother to contact him and properly renew the relationship. This is one of the most basic and important you need to do with companies who work with you if employees who were their primary contacts leave - you contact them, reassure them, give them new contacts. It the reassurance had been done properly, such dramatic phrases would be going out in public.

But clearly that hasn't been a priority for WotC/Hasbro - it should have been. Yes absolutely "already" - tens of millions of dollars of essentially free money came in from Larian. Larian did far more for D&D, than D&D did for Larian - most of the people playing BG3 - the overwhelming majority, haven't even played D&D - for many of them it's first turn-based RPG, or first party-based RPG - surprising, but there you are.

And that's just being seemingly cast aside. Great work WotC/Hasbro.
 
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Parmandur

Book-Friend
There is absolutely no possibility that the second of those two option is the case. Hasbro wasn't in anywhere near that level of trouble from what we know. So creating imaginary dichotomies in order to "understand" or "defend" Hasbro is actually unhelpful to your real understanding of the situation.
"From what we know."

As I said, I don't envy the stress of making big decisions about people's lives.

And as to what Swen said, it sounds like he was referring to the dramatized pitch meeting recreated for the BG3 announcement, which starred Mearls and Nate Stewart (who is at Blizzard now).
 

Fighting with the authors, and trying to prevent it from being published, I believe.
For what it’s worth, the guy responsible for the whole mess with the Weis/Hickman lawsuit (and other debacles such as the whiplash-inducing queer erasure in the MtG War of the Spark novels) actually WAS let go from WotC, a long time ago, immediately after the dragonlance lawsuit settled I believe. So there is SOME accountability at higher echelons over there.

Mind you, I suspect these novel kerfluffles were relatively contained to our geeky corner of the interwebs, and had very little visibility in the wider business world. They certainly wouldn’t have moved the needle on Hasbro’s stock price. The OGL snafu had much more media traction and was a much more visible PR blunder, and the people pushing that are still safe and happy at WotC to the best of my knowledge.
 

"From what we know."

As I said, I don't envy the stress of making big decisions about people's lives.

And as to what Swen said, it sounds like he was referring to the dramatized pitch meeting recreated for the BG3 announcement, which starred Mearls and Nate Stewart (who is at Blizzard now).
I think he's referring to the real pitch meeting, not the dramatized version - otherwise what he said literally wouldn't make sense. Either way it's not a good look.
 


Weak toy sales are not an issue in America to get overly concerned about. I mean, sure, it's an issue for Hasbro. But if our kids are consuming less plastic crap than me and my peers did in the 80s . . . I think we are moving forward in some ways!
I was using toys as a springboard for other areas in which splintering in America has occurred, but I will concede that I should have spun that into another thread.
 

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